Activation and Stand-Down

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The decision to activate or stand down this plan will be made by the MANAGING DIRECTOR or their respective alternate.

Upon activation, the procedures described are separate from but may operate in conjunction with, the Emergency Response Plan or any other organisational plan that supports the response and recovery of these offices.

Triggers for activation

Any disruptive incident or declaration of a major incident resulting in the defined acceptable outage times in the Business Impact Assessment being exceeded

Business Impact Assessment

Critical

Reserved for services that must be provided immediately or will definitely result in the loss of life, infrastructure destruction, loss of confidence in MTG, and / or significant loss of revenue. These services normally require continuity within 12 hours of interruption.

Vital

Applies to services that must be provided within 48 hours or will likely result in loss of life, infrastructure destruction, loss of confidence in MTG, and/or significant loss of revenue or disproportionate recovery costs.

Necessary

Those services that must be resumed within 1 week and/or could result in considerable financial, reputational or personnel loss, further destruction or disproportionate recovery costs.

Desired

Those services that could be delayed for 2 weeks or longer but are required in order to return to normal operation conditions and alleviate further disruption or disturbance to normal conditions.

 

ID	Essential Services	Recovery Time Objective	Maximum Acceptable Outage	Category
1	Administration Services	24 hours	36 hours	Vital
2	Information Technology – Server Access	24 hours	48 hours	Vital
3	Telephone systems	48 hours	72 hours	Vital
4	Banking and Payroll and Cash flow management	48 hours	72 hours	Vital
5	Funders and Bankers Relationships	1 week	1 week	Necessary
6	Financial Analysis	1 week	1 week	Necessary
7	Temporary Staff	1 week	1 week	Necessary